Business Communication Skill

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Writing Skills in Business Communication
For an organization or business to be successful, then, it is critical to ensure that communication at the workplace, across business partners, and the public/customers meet the organizational goals as well as the expectations of the receiver. Written communication is the most effective means of communicating in a business setting. Therefore, for accurately written messages, it calls for one to employ effective writing skills.
Written communication is the most suitable form of business communication since it maintains professionalism and suits various modes of transmission. For one to compose effective written messages, it is important to align the content, tone, and language with the immediate context or receivers/audience of the message. Generally, business written communication takes formal writing style. However, in practice, some content of business communication call for the use of more formal language and medium than others. For instance, if one is presenting briefing notes, proposals, and research finding reports, then it will require the use of more formal tone/language than when communicating with workmates through email. Also, it is vital to consider the reader’s point of view, hence, to enhance emotional contact hence enhance business relationship (Bonner and Chaney, 258).
There are various types of written communication. First, some forms are used to communicate only within the business or company, such as Emails, Memos, reports, employee manuals, and bulletins.

Secondly, there are other forms of written communication that are used to communicate with partners and customers, such as brochures, contracts, advertisements, news release, faxes, and telegrams. Each form of written communication takes a specific format.
In business writing, it requires one to incorporate the 5W-H plan. Whereby, the message should answer the questions; who, what, where, when, why, and how. The first step in business writing requires one to identify the purpose; which may can include, to inform, seek support, or present findings. Then, the writer considers the receiver of the message, by borrowing from the 5W-H plan. After which, the content of the message is equally reviewed by the 5W-H plan. Finally, the writer evaluates the most appropriate method; that is, the most suitable document for transmitting the written message-it can be letter, memo, or report. After which, the writer evaluates the most suitable medium to transmit the message; such as, email, letter, or even personal delivery (Locker and Kyo Kaczmarek, 368).
Works Cited
Bonner, William H., and Lillian H. Chaney. Communicating Effectively in an Information Age. Second Edition, Dame Publishing, 2003.
Locker, Kitty O., and Stephen Kyo Kaczmarek. Business communication: Building critical skills. New York, NY: McGraw-Hill Higher Education, 2009.