fundamental of nursing
Fundamentals of Nursing
Fundamentals of Nursing
On a daily basis, several people flock the healthcare facilities seeking to be served. From the reception to the time the client has been fully served, several health practitioners play a significant role in rendering such services as required by the individuals who are seeking help from the healthcare facility. Nurses, for instance, play a meaningful role in the provision of the numerous services offered by the healthcare facilities. Adult care has been determined as one of the specializations that help assist the adults who visit the facilities get the needed assistance (Hilsgen, 2013). The primary focus of this paper is the importance of communication as a concept of nursing and its relevance in offering quality adult care services. The paper will, therefore, proceed with a discussion of the notion of communication in nursing and discussing the significance of the same in the contemporary nursing practices. With all the facts included, on the application of the concept of delivering quality services, it will, therefore, follow that the conclusion on the matter and recommendations on the same will mark the end of the paper’s discussion (Lawrence, Perrin & Kiernan, 2015).
Communication: Description and Its Relevance
With communication, the interaction between individuals is established, and even the relation created maintained. Communication, therefore, is defined as the method through which persons exchange information, feelings, and thought.
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There are two mostly used modes of communication, and these are the verbal and nonverbal communication. It is important to note that the verbal communication that entails oral communication, and written form of communication plays a significant role in nursing as a practice (Cherry & Jacob, 2013). Though this is true and the most used in rendering nursing services, nonverbal communication also has a part in ensuring the effectiveness of the services offered by the nurses in practice. The most important components of any given communication are the sender, receiver, and the message itself. Communication occurs among the nurses themselves, as in the time of shift change. It also occurs between the nurses and the patients and their families as well as between the nurses and the physicians (Sully, & Dallas, 2005).
How relevant is communication or rather put how significant is communication in the field of nursing? Though it is known that the mode of communication is important in service delivery in the area of nursing, other factors are also crucial in determining the reception of such information. The perception of the receiver and that of the sender plays a great deal in the quality of the information and its effectiveness. Communication in the field of nursing is complicated and with this the chances of receiving and delivering wrong information are very high (Burkhardt & Nathaniel, 2013). It, therefore, calls for the nurses to learn and have a mastery of the good communication skills to ensure that offering their daily services they minimize the chances of relaying wrong information. Understanding the key components of the process of communication, ways of improving the skills required in communication, and the problems that exist with the errors in communication, it, therefore, goes that the effectiveness of the services offered by the nurses will be achieved (Battey & DRN, 2009.
Communication: Links to Contemporary Nursing Practices
In any given hospital setting, the nurses spent most of the time with the patients as opposed to the other healthcare practitioners. In the event of these interactions with the patients whether in the waiting lounges or the crowded wards, the nurses need to exercise high levels of communication skills to ensure they create and maintain the relationship with the patients. Several important aspects of communication are vital considerations in nursing (Lindeman & McAthie, 2009). For instance, courtesy, as an aspect of good communication is an important part of communication that any nursing practitioner must employ in their daily practice. Communication is broad, and the use of simple cues such as greetings are important in creating the first impression as the nurses interact with the patients and even their colleagues. Equally, the use of names as part of communication is vital in the encounter with the patients. The nurses need to begin all their discussions with the several nurses by introducing themselves and allowing the patients, if possible, to introduce themselves (Aquino, 2008).
Additionally, trustworthiness that an element of communication also plays a vital link to the current nursing practices. Nurses in their daily encounters with the patients must always show competency and through their warmth in speech demonstrate reliability and consistency. It is an important aspect to express such qualities in communication since the patients need to develop trust with the nurses to ensure the effectiveness of the services that the nurses will be offering the patients seeking to be served (LeMone et al., 2013). Whenever trust is established communication is enhanced and the services delivered are of the desired quality. Autonomy and responsibility also form an important aspect of communication about nursing practices. For the nurses to achieve this important point, they must be willing to be responsible for the choices they make and also communicate in a manner reflecting the purpose and the importance of communication. Assertiveness, as an element of communication, also allows the nurses to present their ideas and express their feelings towards certain aspects while at the same time showing respect for the individuals they are speaking with, be it the patients and their families, other nurses or the physicians (Kraszewski, & Mcewen, 2010).
Importance of Communication in Engaging With People
In the process of communicating with the adults who seek medical treatments within the different healthcare facilities, communication acts as an important tool in the delivery of the several services. One of the importance of engaging with people through communication is relationship building. The effectiveness of communication and the ability to render quality of services is greatly influenced by the relationship developed between the parties involved. Apart from creating a relationship with the patients, the nurses and the other medical practitioners also develop a professional connection that enable smooth operations within the hospitals or the healthcare facilities (Brooker & Waugh, 2013). Through proper communication, the patients come to learn and appreciate the commitments of the nurses in ensuring their health is put on the check. On the side of the nurses, social developments are achieved through the interactions with people with diverse personalities and learning how to deal with such people. Extraction of the relevant information from the patients that are influential in their treatment process also mark the importance of communication or engaging with other people in the implementing the nursing practices (Miller, 2009).
Communication and Person-Centered Care
Person-centered care or approach to healing involves understanding the individual’s personal needs, desires, wants, and goals in the process of offering the required services to the patients. It means that a person-centered care puts the need of the patient above those identified by the healthcare professional. The question, therefore, is, how can communication as a concept in nursing help in creating professional and ethical relationships in the event of service delivery? With communication, the nurse is capable of identifying the need for the patient as well as defining the need for appropriate action. In the event of communicating the nurse can understand the person behind the patient. Communication also makes the nurses responsive and also aids in the rendering of care that is meaningful. Through proper communication channels, the client, and the therapist, develop the boundaries needed to ensure that the processes are efficient and kept at a professional setting (Cooper & Gosnell, 2014).
Additionally, the mode of communication and the use of the proper channels allows for the respect of the individual’s values as well as the preferences and needs. It is, however, important to note that the environment through which the communication also occurs affects the quality of the outcome. When handling patients, nurses are to treat the patients as individuals and not as a group. With such the patients and the nursing, practitioners will develop a mutual respect for each other in the time the client is seeking for the healthcare services. Fostering trusting caregiving relationships as well as emphasizing freedom of choice and promoting physical and emotional comfort in nursing is achieved through communication are the prerequisite to developing the relationships needed to the nurses and the patients. Both the verbal and nonverbal communication play a role in understanding the patients. The patients on one end will communicate their ailments and the nurses will communicate to the physicians in a written form depicting the conditions of the patient at any given moment (Burton & Ludwig, 2014).
Communication and Future Nursing Practice
Nursing is still viewed as an evolving profession, and several people have not defined it as an actual job. It is claimed that the nursing is not an independent profession since the work and performance of the nurses are still assessed and evaluated by the physicians. With the lack of specified vocabulary, which is an aspect that determines a real profession, it has been difficult to distinguish the contribution of nursing in the delivery of health care services from that of medicine. It is through communication that such misunderstandings can be reverted to establish the need to acknowledge the importance of the nurses in the provision of the care that the patients need. Further, in enhancing the quality of the services provided, it is important for the nurses to learn the effective communication skills to enable them to communicate properly with the patients and families as well as the within the profession (Creed & Spiers, 2010).
In summary, communication is an important aspect or concept nursing. Communication is regarded as the interaction between individuals in which a message is passed between the sender and the receiver. With communication the nurses are capable of creating relationships that are beneficial in the delivery of their services to the patients who are in need. The future of nursing practice and the quality and effectiveness of such services are also pegged to good communication. As a recommendation, it is, therefore, crucial for the medical practitioners, more so in the field of nursing to be able to learn and acquire the necessary communication skills to be able to provide the quality services to all who seek medical remedies. It is important to ensure that there is harmony between the work of the nurses and that of the other physicians to ensure that the delivery of services to the patients or clients are as efficient as possible.
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