M4A2

Name
Professor
Subject
Date
M4A2
Q 1
According to Bohmer M. J. Richard, revamping the core process is the ultimate remedy for attaining a substantial improvement to the delivery of healthcare. For that reason, the following changes, if implemented, can help a healthcare facility attain as high as 80-90 percent reliability when dealing with the prevention and management of heel ulcerations. It as to use a set of the improvement actions listed below
Standard order/procedures/protocol sheets
Personal checklists operating as memory aids
Feedback of data about compliance
Training and awareness
Common equipment
Q 2
Implementing the following changes can help a healthcare facility attain as high as 95 percent reliability when dealing with the prevention and management of heel ulcerations. It should use a set of sophisticated strategies for preventing, identifying, and mitigating basic failure, including:
Incorporating decision reminders and aids into the treatment system
Setting the desired course of action as the system’s default
Accounting for and taking advantage of particular habits
Specifying the risks of the treatment process, and articulating actions for reducing them
Taking advantage of the scheduling activities
Using a redundant processes
Operating various independent backups
Complying both the measures and feedbacks with the specifications of the process
Q 3
If a health facility implements process changes to achieve 80 – 90 percent reliability, it will use the following metrics to measure their effectiveness.

It should calculate the number of standard order/procedures/protocol sheets used after a certain period
It should check the number of personal checklists during the same period
It should also make a record of all trained physicians
The facility should review the feedbacks of data about compliance
Q 4
If a health facility implements process changes to achieve 95 percent reliability, it will use the following metrics to measure their effectiveness. It should tally the number of articulated risks and review how the physicians utilize and respond to the changes introduced to attain 95 percent reliability.