Organizational Behavior 1

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Organizational Behaviour (OB) is the study of “how an individual behaves when in an organizational setting.” (Klotz, Anthony C., et al., 635) It is also inclusive of how an individual behaves while alone and when they are in groups. The primary goal of organizational behavior is to provide a deeper understanding on factors that influence group and individual dynamics when people are in an organizational setting to make those organizations which they belong to become more effective and efficient. OB analyzes the behavior of individuals at three different levels which are:
Individual Level Analysis – At this level, OB involves the study of perception, creativity, learning among others. Mainly dependent on psychology at this level.
Group Level of Analysis – Mainly focuses on how people interact. Involves the study of leadership, group dynamics among others. Major contributing disciplines at this level are social psychology, sociology, and anthropology.
Organization System Level Analysis – An organization comprises of a combination of groups. Constitutes the study of topics such as organizational structure, cultural diversity, conflict, organizational culture, technology, and change.
Diversity management takes into consideration the fact that people are different regarding marital status, gender, age, social status, disability, sexual orientation, culture, and religion. There are many benefits associated with diversity management which include:
By bringing together and harmonizing employees from different backgrounds, the organization increases its chances of marketing its products to a diverse platform of clients from different backgrounds.

Higher turnover rates are observed in organizations that deploy diversity in their workforce in comparison to those that do not.
In a scenario where employees are working in groups, there is a higher probability of them yielding more and better ideas if the group is diverse as each person has an idea of their own in comparison to groups that are not diverse.
From this week’s readings I have learned that Globalization in the market is making it a necessity for organizations to adopt diversity in their workforce for effective and efficient service provision. This has made us learn how to work with people who have different cultures than our own. More diverse workplaces work more effectively as different people have different ideas and when they are brought together, they combine those ideas to come up with the best ones among themselves.
Work Cited
Klotz, Anthony C., et al. “Examining the nature, causes, and consequences of profiles of organizational citizenship behavior.” Journal of Organizational Behavior 39.5 (2018): 629-647.