Reveiw Questions

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Review questions
4.
What do you think are the most important characteristics of effective leaders, and why?
Foresight- This virtue enables a good leader to understand the past lessons, present realities, and likely future consequences.
Persuasive – A good leader should be able to build consensus instead of coercing people because it cultivates trust and allows bilateral decision-making.
A good listener – Good listening, in addition to ample periods of reflection, enables a good leader to understand and weigh issues properly.
Delegates roles – This virtue that involves assigning tasks is important as it cultivates attributes of trust, loyalty, and commitment to junior workers.
Persistent – Good leaders should always remain committed to their course in order to realize success. Giving up is for weaklings.
6.
What is the purpose of forecasting?
Forecasting is regarded as the foundation of any rational decision-making venture. It is important in studying the past failures of the organization and present dynamics with the aim of predicting the organization’s future micro- and macro-business dynamics.
8.
Briefly describe the steps in the conflict management process.
Identification of the source of the conflict – The adequate information you gain from the problem source the better chances of resolving it.
Looking beyond the incident – In many cases, one particular situation does not end up causing the problem, but another aspect of the problem.

Request solution – It is important to get the disputants to stop fighting and come to the table. This involves moving the discussion devoid of unnecessary finger pointing.
Identifying the solutions – This involves one conjuring up the best way forward. Look at the merits of the disputants’ ideas, and come up with a solution best suited for the organization.
Agreement – Ensure that the disputants agree with your roadmap and solutions.
3.
Will you employ undocumented aliens in your restaurant? Give your reasons for your decision.
No, I will not. This is because of the stiff penalties that accompany such actions. Over the years, the Immigration and Customs Enforcement focus has shifted to restaurant owners who employ illegal immigrants at cheaper rates. This crackdown has led to the downfall of many businesses due to owner imprisonment, or heavy penalties ranging from $250 to $10000.
6.
In checking employee references, how can you improve your chances of getting valid information on the applicant’s past performance?
You can achieve this by calling the former employers in person, and asking them to give you a brief outline about the employee traits, and when they exhibited the particular traits.
10.
How will you prepare for interviewing a chef? What questions will you ask?
What made you decide to become a chef?
What personal traits and characteristics make you suitable for this job?
Did you go to culinary school?
Have you held such a professional position before? Where?
Where and how were you trained?
Can you describe your common role in a team-centered working environment?
How flexible is your schedule?
What is your favorite cuisine?
2. What is the difference between employee development and training?
Employee training is a short-term process where workers are taught critical skills to help them carry out their current job responsibilities. Training involves organized group ventures such as workshops and seminars. Whereas, employee development is a long-term undertaking that seeks to prepare people for additional job roles. Development often involves personalized and individualized ventures such as coaching.
4.
How are you, as an owner/manager, involved in behavior modeling?
As a manager, I will have to exude positive cues such as partaking in some tasks around workers, showing a positive work ethic, being honest, and adopting a sound chain of communication for the workers to learn and model from.
6.
Traditionally, employee training in restaurants has been unstructured—that is, there are no formal classes, formal instructional materials, or particular trainers. How will you set up your training program, if any?
I will adopt a semi-structured training program. This program will involve monthly meetings, in addition to daily briefs. I will also be willing to sponsors employees to further the studies for the betterment of the organization ADDIN CSL_CITATION { “citationItems” : [ { “id” : “ITEM-1”, “itemData” : { “ISSN” : “03639428”, “abstract” : “Reviews the book “How To Start a Successful Restaurant: An Entrepreneur’s Guide,” by James J. Breen and William D. Sanderson.”, “author” : [ { “dropping-particle” : “V”, “family” : “Laric”, “given” : “Michael”, “non-dropping-particle” : “”, “parse-names” : false, “suffix” : “” } ], “container-title” : “American Journal of Small Business”, “id” : “ITEM-1”, “issue” : “2”, “issued” : { “date-parts” : [ [ “1982” ] ] }, “page” : “60-61”, “title” : “HOW TO START A SUCCESSFUL RESTAURANT: AN ENTREPRENEUR’S GUIDE (Book Review).”, “type” : “article-journal”, “volume” : “7” }, “uris” : [ “http://www.mendeley.com/documents/?uuid=bc5b1818-7e0b-4cf1-827c-958f9b784904” ] } ], “mendeley” : { “formattedCitation” : “(Laric)”, “plainTextFormattedCitation” : “(Laric)”, “previouslyFormattedCitation” : “(Laric)” }, “properties” : { }, “schema” : “https://github.com/citation-style-language/schema/raw/master/csl-citation.json” }(Laric). I will also videos, books, and charts to help me during outside-training.
9.
How will you get across your dos and don’ts—your policies about stealing, courtesy to patrons, parking rules, eating on the job, and so on?
It is illegal for any employee to steal or copy confidential information. Legal action will be taken against anyone who violates this policy.
Employees get 50% off of their meals. This policy can be activated before or after an employee’s shift.
Employees should always show respect to the clients. Any ounce of disrespect will be met with dire consequences. One will lose half of his/her bonus.
Work cited
ADDIN Mendeley Bibliography CSL_BIBLIOGRAPHY Laric, Michael V. “HOW TO START A SUCCESSFUL RESTAURANT: AN ENTREPRENEUR’S GUIDE (Book Review).” American Journal of Small Business, vol. 7, no. 2, 1982, pp. 60–61, http://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=5749927&site=ehost-live.