Skills Developed With International Negotiation

Skills developed with international negotiation

Next, the minimum skills that a person must have to develop assertive and effective communication processes must have;Elaborate a definition for each of them, in no more than five lines:

• Courtesy: It is related to being friendly, educated and excellent disposition with other people.
• Active listening: it is the ability to concentrate and attention to what other people are issuing.
• Speak neutrally: it is the ability to speak without pointing out some aspects or creating judgments, this in order to maintain normality and not generate controversy of what you want to transmit.
• Use clear language: It is the ability to issue a message with the ease of clarifying doubts and concerns of the receiver, being transparent and effective.
• Identify and analyze problems: it is the ability to identify the cause of a situation, being resolutive through research and resources that will allow solving the inconveniences.
• Identify and propose solutions: in the ability to detail a problem in order to generate actions that conclude in the solution.
• Predisposition to collaborate: it identifies as the positive initiative to help and get involved in a situation.
• Ability to give instructions: Ability to give indications on actions that allow the assertive execution of an individual or together.
• Empowerment: ability to master a situation in order to create independence on a subject.

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• Sensitivity when feeling the counterpart: Action of raising awareness. (Feel the need of others)

Choose four (4) of the defined skills, which you consider you have better developed and explain why, it can be with practical examples of your daily actions.

• Identify and analyze problems: usually in my work as a customer service advisor, I must have the ability to identify each of the problems generated and expressed in the OYS requirements, analyzing each of the procedures that could probably have generatedthe aforementioned inconsistencies and thus redirect the different areas.
• Empowerment: In my daily life as an independent person, he organized each of my tasks both work and personally, always taking into account that the growth of each of them depends on the priority and care with which each one ofthe situations.
• Sensitivity when feeling the counterpart: understanding, sensitizing and feeling the need of others is a fundamental basis in my daily life and more at this time that we are living such complex situations for this contingency.
• Predisposition to collaborate: Teamwork requires the contributions that each of us must give so that the processes are properly executed, the satisfactory execution of each of them depends on the will and the desire to want to do things, feel the satisfactionWhat did you do well always contributing the best of you.

Identify four other (4) skills in which you feel you need to improve and mention for each of them, what actions will you do to achieve it.

• Active listening: On many occasions I make it difficult for me.
• Ability to give instructions: I must improve this the ability to give instructions, I think that the best way to overcome it is to identify each of the situations differentiating the different environments in which they present themselves.
• Use clear language: on many occasions it is necessaryThey want to transmit some messages.
• Speak neutrally: they are very well controlled by the messages that will be transmitted, empowering the discussion issues, managing a general language that does not punctual the actions of the issuing issues.

Conclusions

• Assertive communication generates the effectiveness and confidence of what you want to obtain in a process.
• It is important for an organization to have a human resource willing to do its best, since this is a vital resource for quality results.
• Tolerance is the basis of understanding the needs of a diverse society in thought and acting.