Interview a business owner or manager

Name
Tutor
Course
Date
An Interview with My Uncle (A Manager)
A manager refers to a person responsible for a firm’s or a project’s supervision and administration (Reh 1). In this interview, I decided to interrogate my uncle who is the manager of Star Restaurant. The restaurant has been in operation for the past five years, and it offers a variety of foods, especially local foods and accommodation and entertainment facilities. In the interview, the first question I asked my uncle was why he had decided to run that kind of business. In response, he told me that since he was a young boy, he had a dream of working in the hospitality industry; therefore, starting a restaurant was his dream job. Also, he stated that he began the business to help him earn a living. The second question I posed to him was the experiences, skills or education that had prepared him for the job. He told me that he had a degree in hospitality and had managed his father’s restaurant while still a youth and so he had the basic management skills.
I then asked him about the methods of business advertisements that had been the most effective for him. He stated categorically that since he was operating in the hospitality industry, social media and word of mouth were the most effective means. Next, I asked him about his philosophy of customer service. In response, he said, “customer first.” I then asked him about how he motivated his employees. He answered that he always allowed his employees flexible working time.

Also, he always sought to recognize his employees’ achievements. Afterward, he went ahead and told me the most important lesson he had learned from his managerial role. He said that in business, it was important that the employers treat the employees as humans as they played a significant role in making one’s business a success or a failure.
I then enquired from him about how he managed to separate his personal life from business life. He laughed and then answered that as a manager, he knew what to take home from work and what to take to work from home. In so doing, he was able to balance the two lives. I then went ahead to ask him what he liked the most about his job. He said he loved that his job made him able to earn a living. He also liked the freedom that came along with his work. Finally, I asked him to advise the students who wished to operate their businesses. He stated that knowing what they wanted to achieve in life and determination to work towards it would help them become successful in any business.

Work Cited
Reh, John. “Here Is A Look At The Role And Responsibilities Of Today’s Manager.” The Balance Careers, 2018, https://www.thebalancecareers.com/what-is-a-manager-2276096. Accessed 31 Oct 2018.