Management Skills

Name:
Instructor’s name:
Course:Date:
Management Skills
Memo 1 Memo 2 Letter Memo 3 Memo 4
Who will be involved? The general manager, data processing staff, and software systems experts. The manager (Marry Ann), senior executives, and an economist. Training and development department staff, human resource manager, and the new staff member. Tom and Marry Ann. Marry Ann and Aneil Mishra.
Personal mastery experiences? Typing skills, other computer skills, and expertise in software systems. Knowledge of appraisal and compensation systems. Ability to persuade and convince the senior executive’s. Human resource management skills. Expertise in activity-based costing. Strategic planning and forecasting.
What support will be provided? Provide more human resource to aid in retyping, Provide more computers, and bring in specialists in software systems to work on the incompatibilities. Provide criteria for measuring effective performance. Specify performance requirements: expectations and responsibilities. Appreciate the contribution of the employees in the organization. Notes and transparencies from Tom`s desk. Information from the news and paper. Use information from Detroit Manufacturing to approximate the resources (labor and capital) needed.
How will you create emotional arousal / confidence? Re-assure the data processing staff that they are not to blame for the poor performance and replace the incompatible software systems with compatible ones. Restate the vision of the organization, listen to the complaints being raised, understand them and respond accordingly Explain the roles and responsibility of the new staff member to other workers.

Elaborate on the interdependence of the workers. Teamwork should be given priority. Due to the limited time, quick response and intervention will restore confidence. Avail myself for the discussion and preparation of the proposal.
Main considerations? The data processing staff may be demotivated, the experts in software systems will help solve the incompatibility of the software. Dissatisfaction by the senior executives. An economist to help explain everything from an economic viewpoint. Enhance self-efficacy and make the employees know they have an impact on the organization (personal consequences). Enhance better relationship between workers through effective communication. Emphasize the need for effective time management and use of delegation to save on time. Priority must be given to suggestions from employees, especially when significant business opportunities are involved.
Work cited
Lashley, Conrad. Empowerment: HR strategies for service excellence. Routledge, 52.4 (2012): 201-338.