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Military Rhetorical Essay

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Verbal and non-verbal communication email
To: (Enter boss email address)
Subject: Verbal and non-verbal communication behavior during strategy meeting
Dear …… (insert name)
This email provides information on the nonverbal communication behavior observed among employees during the weekly strategy meeting as requested. I noticed an impressive demonstration of positive nonverbal communication as exhibited through employee behavior. An important observation was the constant eye contact between meeting participants as they discussed various issues (Leathers and Eaves 221). Secondly, there were keen listening cues such as nodding their heads in agreement, smiles and laugher where necessary, anticipatory facial expressions, and note taking. Thirdly, it was possible to see employees leaning towards the speaker and moving closer, an indication of active listening.
Participants exhibited various negative non-verbal communication aspects including excessive movement during the meeting, lack of eye contact from some presenters, excessive gestures and uneasiness, which was expressed by participants fidgeting on their seats or nudging their colleagues when a speaker took long in their presentation (Leathers and Eaves 227-228). Some participants also had poor posture such as slumped shoulders and crossed hands (Leathers and Eaves 227). A number of participants also showed anxiousness and boredom at some point, mostly by checking their phones and watches.

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There is a need to address the negative nonverbal communication signs to promote better meeting efficacy in the future. The company should conduct training on proper meeting etiquette, where employees will be taught about appropriate non-verbal communication including the need to maintain eye contact and good posture, how to use gestures effectively, and how to listen actively. To address the possibility of boredom and anxiety, meetings need to be structured better, such that presentations are not excessively long. This way, participants remain engaged throughout the meeting. Lastly, a new rule may be applied to restrict staff from using mobile phones during meetings. This way, active participation may be achieved.
Yours Sincerely,
Work cited
Leathers, Dale G & Eaves, Michael. Successful Nonverbal Communication: Principles and
Applications. London, Routledge.

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