Peak Performance
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Peak Performance
For my expert interview, I spoke to Dr. Kennedy Fray. Kennedy is currently 42 years old, an oral surgeon/ dentist and the director of a medical facility that provides both specialized treatments and general care for oral illnesses. Through my interaction with Dr. Fray, he seemed intrinsically motivated and displayed a sense of passion for his work. I had the opportunity to interview him on several matters such as why he settled for the medical profession, when he discovered his real passion for the job and whether it has changed over time, how Fray has maintained his interest for his work, the extent to which he relies on himself, colleagues, and mentors, and the source of his fulfilment. According to Dr. Fray, he never really wanted to pursue a career in medicine. Even though he admired the work doctors did to save lives, he never thought he would ever be a dentist until his mother was diagnosed with Leukaemia when he was ten years old. His mother’s constant suffering made him want to study medicine and save her from her agony. His mother passed away when he was twelve years old. However, when he joined college, Dr. Fray discovered that his passion was in Dentistry.
Dr. Fray discovered his real passion for dentistry while in college. He attributes this to his love for keeping clean and healthy teeth. While in medical college, Fray realized that he could serve the public better by maintaining healthy teeth.
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His passion for his work has grown over the years due to his love for children who are mostly his clients (Maslow, 1962). He enjoys treating children and watching them grow healthy.
When asked how he has maintained his enthusiasm and interest for his work, Dr. Fray mentioned his desire to provide excellent medical care services as his driving force. Quality treatment and growth of trust with patients (Maslow, 1962), Fray maintained, take preference over returns. Good client response to his treatment and the clients’ trust has always made him want to do more to satisfy his clients.
To a more significant extent, Fray relies on himself for the success of his career and business as well. Critical decisions have to be made, and he could not trust anyone to make them on his behalf. However, Fray also cited his colleagues to play a significant role in his career. People have different skills and are efficient when they work as a team because they complement each other (Maslow, 1962), Fray continued. According to Fray, the productivity of his medical facility relied mostly on individual effort of his colleagues. Fray also admitted to relying on his mentors and younger employees for technical advice that has sharpened his skills as a dentist.
According to Dr. Fray, clients’ satisfaction gives him the greatest feeling of accomplishment during his “peak work experiences.” Successful surgical operations and good response from patients are critical. Also, Dr. Fray feels fulfilled when his regular clients refer new patients to his medical facility. For oral treatment.
Dr. Fray’s advice on how to stay excited and engaged in one’s profession is by making “high-quality service provision” one’s primary objective. Services become worse off when an individual places profits above client’s satisfaction (Maslow, 1962). The result is frustrations in one’s profession. This is not to say that an individual should not seek to maximize income and profits.
In conclusion, this interview with Dr. Kennedy Fray gave me an opportunity to find out more about the medical profession, specifically dentistry. When individuals think about medical jobs, they only imagine the excellent pay associated with it. But this is not the real case-it is all about the passion. From the interview, I gained first-hand information that will help me grow as a professional. The secret to fulfillment in any profession is staying motivated for the job, and that money should not be the center of it. One could find rewards through alternative avenues such as customer satisfaction (Maslow, 1962).
Reference
Maslow, A. H. (1962). Toward a psychology of being, Princeton (D. Van Nostrand Company). 1962.
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