The Principles Of Public Service

THE PRINCIPLES OF PUBLIC SERVICE

It is well known that in every service there must be a process that coordinates, regulates acting for the reason the formulation of parameters, rules or some mechanism that helps to effectively develop the attention and granting of it under certain standards that guide integrity, inclusion and possibly quality.

Which should be reflected in the satisfaction of a collective need, with a satisfied population, to taste, that guarantees the legitimacy and recognition of the authority that commands it, so that every server and/or official must take them into account for thecommunity development they direct.

And set aside the abstract or monotonous figure of an official, citizen, bureaucratized process and solution or exclusion of the issue or problem, a government figure must be made known but also a confidence to create a communicational and social integration link.

This allows innovation as well as creativity in the solution or attention to the problem that afflies the conglomerate, allowing to escape the subjection to the already scheduled or established by a law or regulation, generating participation and not a simple obligation.

Without changing it with certain legal characters that help you provide it with presence and seriousness, they are no longer becauseAvoid exclusion.

Marcel Waline points out: “Public service is the most energetic of administrative intervention procedures, the last watt of the State to ensure the satisfaction of a collective need when the private initiative, for any reason, is not enough to ensure it.

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Due to their legal nature or principles under which public services must be act and offered:

Generality

Universality, the ability that every person who needs him can access him freely, without limits more than compliance with the regulations, without the impediment in between except those established.

GUALITY

That access to the service is granted on equal terms without discriminating due to economic, political, social or intellectual status are denied, but that all are taken by equals, since the attention or solution must favor the entire social group and not individualizeor prioritize.

Regularity

Any process of solution to a problem of a communal, neighborhood, social character must be attached to compliance with the legal regulations that dogma, to define the parameters, strategies, courses of action that infer in the way in which the authority must proceed, to manageaccording to the law.

Continuity

It should not be interrupted, within schedules and dates not notified, without instead.

Article 123 Constitutional in its section A, section XVIII requires that public services are obliged to give notice ten days in advance of the Conciliation and Arbitration Board of the date indicated for the suspension of work.

However, you can also add:

Obligatory

He detonates the duty of the State to ensure its benefit, as well as its obligation and responsibility to make it known, keep it in appropriate conditions to supply the need and manage the achievement of satisfaction, as long as the service exists, under what is conferredto the official within the law, as long as this need subsists.

We know that their power and capacity power is not always great to be able to solve it alone, but if your interest is the solution, the intervention of other actors who collaborate with them is not neglected, through concessions or delegation of authority, it must alsotake into account the availability of the resources they have, their intervention or action time.

Adaptability

When the tools at your disposal to act or attend do not always function as they should, sometimes the modification is necessary but with it implies new techniques or tactics to the above, under which they must be updated to develop them and improve the conditions as well astake them better. Generating innovation in processes and changes, which will eventually be known if they are for better or worse.

Permanence

Obligation to maintain the provision of the service while subsisting the need of a general nature that intends to satisfy.

Gratuity

Without profit, as we know the work within the social does not seek monetary compensation, without the other hand we know that this is not entirely true since with the payment of taxes, products, uses or taxes it contributes, generating that when being at handWith the State this must give certain benefits by being part of the community.

From another point of view, cooperation is a minimum of contribution that as citizens grant it would improve more promptly the problem or satisfaction.