ANALYSIS ISSUES AND CONSIDERATIONS

ANALYSIS ISSUES AND CONSIDERATIONS
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ANALYSIS ISSUES AND CONSIDERATIONS
The scenario in our organization is quite similar to any other. Employees in the younger generations are very receptive to the new technologies while those who have been there for a while are not receptive to this. This resistance is triggered by difference in the age gaps as well as the motivating factors.
Enhanced performance of the healthcare system is a leading, motivating factor to adoption of new systems because of the perceptions surrounding it. A good number of employees believe that use of these technologies may simplify some complicated processes because time and space used when carrying out these procedures. They believe that the e-healthcare systems will ease the work of physicians therefore can give an accurate and timely diagnosis and treatment to patients. Consequently, the patients are able to recover quickly hence they become satisfied with the services (Berg, 2001). Additionally, physicians in our organization believe that their diagnosis and prescriptions will be wholly accepted when they integrate technology into their treatment processes.
Moreover, other staff members are motivated to use the technology because it makes work easier especially when reading prescriptions and instructions. New technologies have enabled a computerized physician order entry which facilitates the writing of orders online (Yarbrough 2007). This system eases legibility since it is common for most doctors’ handwriting to be illegible.

In line with that, they believe that there will be a decrease in the number of medical errors. For physicians, other medical applications have facilitated more accurate and fast decision-making processes, an example of CPOE.
Preventing the implementation of information technologies is a number of issues like lack of skills and expertise required to use the systems. The lack of knowledge on operating the new systems forces them to learn how to use them which then requires sacrificing time (Anderson, 2007). Unavailability of extra time is also an issue that occurs, in relation to that. The technologies adopted are new to most of the physicians in our workplace, and they also come with complicated procedures on their use and maintenance. This learning process necessitates the employees to sacrifice time off their schedule to get to learn and practice using the new equipment and applications. Most of them are not willing to do this; they prefer continuing with the “convenient” traditional systems. This attitude is prevalent with those in patient care whose time is mostly dedicated to looking after patients thus have very little time off their schedules.
Additionally, some of the employees believe that with new technologies comes greater workload. This attitude also prevents implementation and use of new technologies in the organization. This perception is also closely related to the fear of change, seen in most long-term employees. They believe that using technology in their system will cause a massive turnaround in the organizational processes regarding documentation and patient care. Moreover, employees do not accept that the systems about to be implemented work, in treatment and diagnosis. They have a solid belief that the routine traditional processes used over time are more trustworthy compared to the e-healthcare structures.
To increase the rate of acceptance of new information technology by other employees, I would do the following:
Conduct brief and constant coaching to my employees on how to use the new systems to eliminate the notion that learning is time-consuming. In these training, I would make them understand the benefits of the new technologies through the use of practical examples of fruitful diagnosis and treatments that used the e-healthcare systems.
Support from the top management is critical for this particular change to occur. Most employees tend to listen to the voice of the administration because they tend to speak in finality. The employees will see this project as a necessity hence more will be motivated to accept using them.
Deploying the idea of the benefits to “influencers” at the workplace. These are people who have many friends within the organization, are trusted and outgoing. Selling the idea to such characters will increase the chances of getting more people on board.
References
Anderson, J. G. (2007). Social, ethical and legal barriers to e-health. International journal of medical informatics, 76(5), 480-483.
Berg, M. (2001). Implementing information systems in health care organizations: myths and challenges. International journal of medical informatics, 64(2), 143-156.
Yarbrough, A. K., & Smith, T. B. (2007). Technology acceptance among physicians: a new take on TAM. Medical Care Research and Review, 64(6), 650-672.