Shared Practice: Convergent

Shared Practice: Convergent
Name
Institution

Abstract
In a company, different methods are used in addressing problems. Most of the solutions come from the top management while others are decided on by the staff members. The choice of solving a problem largely depends on the culture of the organization and the belief in their problem-solving system. In this case, we are a milk production company. However, recently, there have been problems with one of our products that have massively received negative publicity regarding being fit for consumption. This is a problem that has to be solved soon, or the credibility of the company would be highly questioned. The problem has to be addressed through the use of both divergence and convergence methods. The basis of this problem solution is to retain the image of the company that has been spoilt through the negative publicities in the outlets. The questions below will be part of the solutions as they address the aspects of divergence and convergence. The other alternatives are also considered.
Key words; Converging thinking, diverging thinking

Q.1
One of our products has received negative publicity regarding its safety and consumption. The milk that we are producing is questioned whether it is safe and best suited for our customers. This is a massive problem as it has affected our sales the concern keeps on getting spread to many of our customers. One of the sources that published the negative publicity claimed that the milk does not meet the standards that are expected.

While addressing this problem, there are different solutions that we can use. One of them is to try and find the source of this problem. This will ensure that the problem is addressed from the roots and it does not occur again. The other solution is to get the public on our side by convincing them that our product is safe. This solution will ensure that we regain the public trust that we had before this problem.
Q. 2
Converging thinking: convergence thinking helps me in arriving at the solutions in an instant by the time they arrive. The first thought that comes to mind when the problem arises is the instant solution. This way there is no time to think about the other solutions.
Diverging thinking: when using divergence thinking, the consequences of every action that I use in addressing the problem are considered. Divergence thinking allows me to give a greater insight into the problem. Every aspect of the solution is thoughtfully looked into and the impacts that they will have on the company.
If I had not approached this problem through divergent and convergent practices systematically, I would not have arrived at the same solution. This is due to the element of confusion (Puccio et al., 2013).

Q3
There are different aspects of culture that can support or inhibit the creative process in an organization. These include religion and the economic culture. There are those organizations that do not support innovations because of their religious beliefs. Such aspects of culture inhibit the creativity of the employees in an organization (Khanna et al., 2011). Additionally, there are those organizations that appreciate creativity through economic support. Such organizations are best suited for creativity.

References
Puccio, G. J., Mance, M., Switalski, L. B., & Reali, P. D. (2012). Creativity rising: Creative thinking and creative problem solving in the 21st century.
Khanna Tarun, Song Jaeyong, and Lee Kyungmook (2011). “The Paradox of Samsung’s Rise”. Harvard Business Review 52 (6): 1258–1265