Communication dynamics

Communication dynamics
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One of my communication styles is intuitive. This communication style allows me to focus on the result rather than concentrating on every small detail of an activity. I am a director of nursing in a skilled nursing facility. Intuitive communication has allowed me to quickly understand my team, be creative and carry out tasks quickly without wasting a lot of time. My other communication style is personal whereby I like to talk about things while relating them to my feelings. I find myself wanting to talk myself out with my coworkers. This communication style has helped me in my role since people have found it easy to disclose information that would otherwise have been harder if another communication style was used. This communication style has helped me solve problems when they arise and also create a conducive working environment for others since it is easy for me to understand their moods (Bowles, Mackintosh & Torn, 2001).
Intuitive communication style once influenced patient safety and quality. A patient who had been inaccurately diagnosed and treated became very ill, and I was informed about the situation. Immediately I ordered that the patient information is presented to me together with the symptoms that had when he first reported to the hospital. I did not bother with the little details but desired, in summary, to know what had happened to him. The information I received helped in allowing physicians to assess him again for a suspected illness.

This communication style helped in saving the patient’s life and ensures that he received proper diagnosis and treatment.
I was able to change my communication plan of care to persuade other healthcare professionals that another diagnosis needed to be done to ensure that it was accurate. The desired outcome was for the patient to recover from the illness. However, following a wrong diagnosis, wrong treatment had been given to him, and this worsened his health condition. Being able to persuade others that a diagnosis needed to be made once again allowed me to prove that wrong diagnoses can be made, risking the lives of patients.
References
Bowles, N., Mackintosh, C., & Torn, A. (2001). Nurses’ communication skills: an evaluation of the impact of solution‐focused communication training. Journal of Advanced Nursing, 36(3), 347-354.