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Evolution of Business Report

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Evolution of Business Report
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Introduction
Currently, the business environment is becoming very turbulent. The inclusion of the new management techniques, internationalization, and the dynamic technology is often creating challenges in many organizations. As the business strives to manage the problems, it is paramount to acknowledge the diversity that exists in the workforce regarding religion, culture, and ethnicity (Brown, 2016). Managing diversity is thus a key element in surviving in the highly competitive and turbulent business environment. For this reason, the paper gives an in-depth analysis of the process of managing diversity in the workplace as well as the benefits accrued.
The Role of Innovation in Executing Change Strategies
Innovation is an essential component in achieving strategies in the current dynamic business environment. Innovation acts as a catalyst in implementing the change strategies of the firm. In this case, it boosts the growth and thus helps the organization to adapt to the turbulent industry. Through innovation, the business can derive mechanisms that enhance easy implementation of change at a lower cost. The new techniques should, however, create a competitive advantage. It thus entails deriving techniques that are better the competitors such as high-quality products and excellent customer service that meets the customer preferences and expectations. Additionally, the company should be aware of the existing global standards and the new trends arising in the market (Mor-Barak, 2014).

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Typically, innovation is viewed as the invention of something new, but it may not be the case all the time. Usually, it involves the change of the business model in order to adapt to the turbulent business environment. For this reason, innovation is one of the key drivers of change in the organization. In most cases, innovation changes the operations of the business as it reflects on ways to improve the relationship with the customers. Following the adoption of innovation, an organization automatically accomplishes the change strategies. Besides, it creates a smooth transition from one implementation phase to another.
In order for companies to remain competitive in the dynamic environment, they have to be consistently innovative. The primary aspect to realizing the core competitiveness is meeting the consumer preferences and expectations. For this reason, the execution of a change strategy requires innovation in order to create the products and services that deliver customer value. As an aspect of strategy execution, organizations seek to provide better goods and services in continuity (Mor-Barak, 2014). It helps capture the loyalty of consumers creating a competitive advantage. Companies thus tend to engage in research and development process in order to redesign the products and services towards creating customer value. In the long run, innovation becomes a routine exercise in managing the organizational activities. Innovation also helps solve complex challenges in cases of the companies with similar businesses. These companies tend to experience some problems which often lack obvious solutions. Innovation provides the solutions to the problem-solving techniques (Shen, Chanda, D’Netto, & Monga, 2009). In a competitive and dynamic environment, a business adopts the problem-solving methods by developing unique products and services that are not familiar to the competitors. Through innovation, organizations execute the strategies efficiently by identifying the common challenges that face the competitors and thus recognize the opportunity to develop unique solutions to the problem at hand.
Managing Diversity in the Workplace
According to Brown (2016), managing workplace diversity refers to the situation where the management acknowledges the differences that exist among employees. As companies continue to grow globally, they have to consider the aspect of workforce diversity. In the case scenario, the human resource management in the company should be aware of the following benefits accrued as a result of embracing the diversity that exists among the employees. Typically, the new business location, Los Angeles is characterized by cultural, religious and ethnic diversity contrary to the current geographical location. Therefore, the company, in particular, the human resource should create a conducive working environment that values both the similarities and different experiences of the workers. It helps in accommodating all the employees regardless of their culture, religion or ethnic group without any form of discrimination whatsoever. As a result, it creates more dedicated, motivated and much-satisfied workforce translating to an excellent performance of the individuals and the entire organization.
The company should embrace the cultural diversity by taking time to educate the workers on the cultural practices and beliefs in Los Angeles. Also, the company should strive to eliminate the language barriers and stereotypes that may exist. It is achieved by the mental dismissal of some words and phrases that may tend to discriminate some employees and taking into account that the workers have a different background (Shen et al., 2009). Religious diversity is achieved by acquiring enough knowledge of the religious belief in Los Angeles, the philosophy of business and the relationship between religion and business. In many cases, the consumer mindset on some products is dictated by religious beliefs. Thus, by understanding the consumers’ mindset helps the organization to develop strategies that accommodate all the customer segments and the diverse workers in the business environment. Seemingly, the company can manage ethnic diversity by developing policies and work standards that are inclusive such the practices do not favor or discriminate any employee on any grounds whatsoever.
The human resource department should emphasize the company’s culture and ethical requirements to its employees via the individual to individual involvement. For the new workers, the company should organize an induction session that allows the new workers to understand the culture and the work ethics as well. The organizations should be aware of the diversity in the new location and thus ensure that the employees are diversified such that they comprise of various workers across the diverse culture, religion, and ethnicity. It allows more collaboration and interaction as the employees tend to learn and understand the individual beliefs, language, skills, and customs (Shen et al., 2009). Following the constant interaction, the workers create a positive relationship that creates unison as they work as a team boosting the organizational productivity and financial performance. Finally, the human resource department should manage the workforce diversity in the hiring process by selecting sets of workers that are similar to the host society. Besides, the hiring and interviewing process should be free from bias. In order to achieve this, the company should engage a diverse team to carry out the whole process.
How Technology Facilitates Implementation of Change in Today’s Workforce
As globalization becomes prevalent in the current business environment, companies ought to implement change rapidly. Apparently, technology provides a path through which the company can achieve the implementation process. In the highly competitive market, firms strive to develop new and unique products and services that meet the customer demand and expectations. In the international market, companies ought to mitigate and eliminate any unnecessary developments that tend to raise the product development cost (Patrick, & Kumar, 2012). Therefore, the company needs to integrate technology in order to implement the necessary changes that help meet the new business requirements and standards. In the current business environment, most businesses find it difficult to perform change as the new requirements and standards continue to increase. Although change is inevitable, most organizations fail to recognize an avenue that involves the workforce in a positive change implementation process. Therefore, engaging the appropriate technology employs the workers in a successful change process with minimal chances of resistance. For instance, automation of the organizational activities dismisses the workers of some duties to the computers and machines and thus reducing the workload therein. Besides, technology changes the employee regarding they perceive and perform the tasks at hand.
Integrating technology in the change implementation process enhances the sharing of information among the various groups in the firm. Most of the technological appliances require the employees to share information. It allows every employee to have access to the necessary information needed to perform the tasks. As the workers interact with the new technological equipment, it facilitates learning and growth of their skills.
How the Workforce in the Company Will Benefit from Welcoming an Inclusive and More Diverse Group of Coworkers
Welcoming inclusive and more diverse employees has some benefits for both the individual and the entire organization. Employees feel valued and appreciated in the firm and thus creating a sense of belonging to the workforce as the company understands and acknowledges their different needs (Paludi, 2012). The value and sense of belonging lead to motivation and satisfaction of the workforce which translates to excellent organizational performance due to the improving productivity of the single operating units. Furthermore, the motivation of employees is a critical element towards individual and team productivity in any particular working environment. Additionally, creating an inclusive and diverse workforce attracts highly skilled and qualified employees increasing the productivity of the firm. The recognition enhances positive employee retention as employees prefer working for the company rather than looking for employment in other places.
Creating an inclusive and more diverse workforce also enhances creativity among the colleagues due to the consistent interaction and sharing of ideas. Moreover, it boosts the problem-solving skills as the coworkers understand each other reducing the chances of misunderstandings and conflicts (Brown, 2016). The diverse sets of employees work in unison as a team irrespective of the different mindset and thus generating creative problem-solving skills such as solutions to complex issues and rational decision making. The introduction of the new varying processes and approaches help in developing general strong ideas that add to the success of the entire organization. Consequently, as the diverse workers operate as a team, it boosts their communication skills and creates cooperation among the coworkers.
Welcoming an inclusive and more diverse workforce in the new location in Los Angeles will enhance employee satisfaction. For this reason, the workers dedicate their time and skills in performing their daily tasks to achieve the set deadlines and targets. It also enhances employee’s retention as workers continue to work in the company regardless of the high number of job opportunities in the companies with less or no inclusion and diversity in their workforce. For instance, diversity eliminates any form of discrimination either by sexuality, religion, culture, nationality or gender. In this case, all individuals are assigned equal chances to secure job opportunities. In particular, the gay and lesbian staff working in the inclusive and more diverse firms feel secure and a sense of respect enhancing dedication and high performance of the assigned tasks (Paludi, 2012). Subsequently, on the gender perspective, both the males and female have equal chances to perform any duties available without discrimination on the assumption that some functions can only be executed by a particular gender. Creating an inclusive and more diverse workforce boosts employee morale and teamwork, as they strive to deliver excellent results.
Benefits and the Opportunity That a More Diverse Workforce Creates
As the company dedicates the resources to open a new business in Los Angeles, it is essential to accommodate the aspect of diversity in establishing the workforce (Patrick, & Kumar, 2012). For this reason, the company should develop the workforce that resembles the host. It helps to match the consumer preferences and expectation being the primary objective of any particular business. Today, most organizations acknowledge the need to create more diverse and inclusive workforce as an overall tool towards organizational success. A diverse workforce creates the following benefits;
It enhances effective communication between the workers and the customers. Communication is an essential element in delivering excellent customer service. In the case scenario, the company intends to deal with customers from a different background setting and thus employing a diverse workforce enhances effective communication to the customers. Secondly, a diverse workforce helps the employees to have new working experience as the interaction helps them learn new cultures, religion, and language and understand the various ethnic groups. The new experience is essential in developing the organizational culture therein. It also gives the employees a chance to learn and enhance the personal growth. Thirdly, the continuous interaction and sharing of ideas strengthen teamwork (Paludi, 2012).
Currently, most organizations acknowledge the benefit of teamwork in boosting the general productivity of the firm. Typically, a diverse workforce presents new and varying ideas which are critical aspects of promoting problem-solving and decision making. Lastly, developing a diverse workforce increases the productivity of the company. Employee recognition and respect makes them feel their value to the firm and thus boosting their morale, hard work, and dedication to their tasks. As a result, employees become loyal making it easy to retain the highly skilled and qualified staff leading to increased productivity and performance (Patrick, & Kumar, 2012).
Conclusion
Managing workforce diversity is essential in the current highly turbulent and dynamic business environment. The companies and particularly the human resource department should be aware of the benefits of creating a diverse and more inclusive workforce. The company should take time to learn and understand the cultural practices, religious beliefs and the consumer mindset of the new location. The activity helps in developing products and services that are consistent with the consumer preferences and expectations. Besides, any business strives to deliver excellent customer satisfaction by creating value to their target market. The primary benefits of building a diverse workforce include teamwork, better decision making, creativity, problem-solving skills, employee retention, and employee motivation and satisfaction which improves the general performance of the firm. Thus, acknowledging the diversity that exists among employees is essential in maintaining teamwork, dedication, and collaboration among the colleagues. Nevertheless, the management should be aware of the need to seek technology in implementing any necessary changes in the new geographical location. Change is necessary and inevitable, and technology creates an avenue through which the company can execute change smoothly.

 References
Brown, J. (2016). Inclusion: Diversity, the new workplace & the will to change. Advantage Media Group
Mor-Barak, M. E., & SAGE Publishing. (2014). Managing diversity: toward a globally inclusive workplace. Los Angeles [etc.: Sage
Paludi, M. A. (2012). Managing diversity in today’s workplace: Strategies for employees and employers. Santa Barbara, Calif: ABC-CLIO.
Patrick, A. H., & Kumar, R. V. (2012). Managing Workplace Diversity: Issues and Challenges.DOI: 10.1177/2158244012444615.
Shen, J., Chanda, A., D’Netto, B., & Monga, M. (2009). Managing Diversity throughManagement: An International Perspective and Conceptual Framework. TheInternational Journal of Human Resource Management, Vol.20, No.2, pp. 235-251.

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